ABOUT US
WHO WE ARE
We are a young, dynamic and innovative manufacturers' representative, and our core mission at Jaiga Horeca Support is to be a valuable asset to our customers. Jaiga Horeca Support is built around the idea of transferring the experience, the values, the reliability of the manufacturers we represent to the foodservice equipment industry of South East Asia, to be closer to their customers and provide the fastest and most comprehensive service and support.
Andrea is the Managing Director of Jaiga Horeca Support and brings over 20 years of experience in this industry. Having experience at the distributor level, factory level and being a partner of a manufacturers representative firm for over 10 years, Andrea understands the ins and outs of the foodservice business but knows what it takes to establish and maintain a highly qualified manufacturer rep organization.
Being an avid tri-athlete, Andrea has learned to pursue his goals with total dedication, attention to the details and never-ending perseverance.
WHAT WE DO
We provide a critical link for the manufacturers we represent to the dealers, specifiers, and end-users that utilize their products and services, playing for the represented companies the function of the Export-Area Manager with the goal to develop the presence of the brands and the promotion of the products to the best results.
Located in the center of South East Asia, which allows us to constantly be connected with our customers with regular visits and activities at their premises, Jaiga Horeca Support fully assists and speeds up the customer's activities and communication process by product selection, pricing, foodservice equipment specifications, and information, mechanical answer about specific foodservice equipment items and end-user assistance.
Jaiga Horeca Support continually participates in trade shows, distributor shows, vendor fairs, and sales meetings to further promote the sales of the manufacturers we represent, becoming an effective customer service tool for dealers and a reliable reference for specifiers and end-users.
Price is such a driving factor in this region: you either have a price or you have features and benefits. It's easy to sell on price but we stay away from that, it's more our job that people using the equipment know what's available to them and that we sell them the right piece of equipment for their operations, that's why we provide assistance in the design phase, testing of equipments, quotations, verify and process orders, track shipments, help with freight claims, demonstrate equipment and troubleshoot if issues arise.
Jaiga Horeca Support does not replace the manufacturers.. We are an extension on site of the manufacturer's export office, an effective way to get close to the customer's needs, a reference point with the purpose of manage, speed up and optimize communications and activities between manufacturers, dealers, specifiers and end-users.
Agenzia Agente Asia Segnalatore Agent Facilitatore Agency Agenti Rappresentanza Intermediario Commercio rappresentanza
OUR OFFICES
It's our responsibility to be the specialist, the intermediary and the facilitator between the local demand for the product and the manufacturing of the product as the "marketer" of the product, showing a catalog and relaying basic equipment information simply doesn't cut it any longer… for us that has meant capitalizing on our 350 sq m new premises
Each Brand requires a distinct Sales & Marketing strategy and service, that’s why we built 7 separated offices with dedicated meeting rooms for each brand of our group, to ensure the most comprehensive dedicated service and support by giving our dealers the possibility to discuss and evaluate multiple products and brands in a single visit.
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7 Independent Offices
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70 sq.m. Showroom
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Training Rooms
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Testing Rooms
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Internal and External warehouse for equipments and spare parts stock
